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Can I use Zoomlly Jams in my car?
Yes! Zoomlly Jams integrates with Apple CarPlay and Android Auto. You can also connect via Bluetooth or auxiliary cable to your car's audio system.
Eric Truax
Aug 211 min read
How many devices can I use simultaneously?
Free users can stream on one device at a time. Premium subscribers can stream on up to 3 devices simultaneously, while Premium Plus subscribers can use up to 5 devices at once.
Eric Truax
Aug 211 min read
What devices are compatible with Zoomlly Jams?
Zoomlly Jams works on: iOS devices (iPhone, iPad) - iOS 13 or later Android devices - Android 8.0 or later Web browsers (Chrome, Firefox, Safari, Edge) Smart TVs (Samsung, LG, Sony, Roku) Smart speakers (Amazon Alexa, Google Home, Apple HomePod) Gaming consoles (PlayStation, Xbox) Desktop apps (Windows, macOS)
Eric Truax
Aug 211 min read
Are event recordings available after they air?
Yes, most live events are recorded and available on-demand for 30 days after the original broadcast. Premium Plus subscribers have unlimited access to our complete event archive.
Eric Truax
Aug 211 min read
How do I access live events?
Live events are accessible through the "Events" tab in the app or website. Premium Plus subscribers get priority access and exclusive events, while some events are available to all subscription tiers.
Eric Truax
Aug 211 min read
What types of events are available?
Zoomlly Jams offers various event experiences including: Live-streamed concerts and festivals Virtual meet-and-greets with artists Exclusive listening parties for new album releases In-person concert tickets (Premium Plus members get priority access)
Eric Truax
Aug 211 min read
What is the vacation policy for Zoomlly Jams employees?
Zoomlly Jams offers a comprehensive vacation policy for all full-time employees: New Employees (0-2 years) - 15 days of paid vacation per year Mid-Level Employees (2-5 years) - 20 days of paid vacation per year Senior Employees (5+ years) - 25 days of paid vacation per year Additional benefits include: 10 paid holidays per year 5 personal days for any reason Unlimited sick leave (with manager approval for extended absences) Vacation days roll over up to 5 days per year Option
Eric Truax
Aug 211 min read
Can I create and share playlists?
Absolutely! All users can create unlimited playlists, share them with friends, and collaborate on playlists together. You can also follow playlists created by other users and our curated editorial playlists.
Eric Truax
Aug 211 min read
What audio quality do you offer?
Audio quality varies by plan: Free Plan - Standard quality (128 kbps) Premium Plan - High quality (320 kbps) Premium Plus Plan - Lossless quality (up to 24-bit/192 kHz)
Eric Truax
Aug 211 min read
How many songs are available on Zoomlly Jams?
Our library contains over 80 million songs across all genres, with thousands of new tracks added daily. We also feature exclusive releases and live recordings not available elsewhere.
Eric Truax
Aug 211 min read
Can I download music for offline listening?
Yes, Premium and Premium Plus subscribers can download up to 10,000 songs per device on up to 5 devices for offline listening. Downloaded content remains available as long as you maintain an active subscription.
Eric Truax
Aug 211 min read
Can I have a family plan?
Yes! Our Family Plan costs $16.99/month and includes up to 6 individual Premium accounts with separate profiles, playlists, and recommendations. Each member gets their own login credentials.
Eric Truax
Aug 211 min read
Is there a free trial available?
Yes! New users can enjoy a 30-day free trial of our Premium Plan. No credit card required for the first 7 days, and you can cancel anytime during the trial period.
Eric Truax
Aug 211 min read
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period, and you won't be charged again. No cancellation fees apply.
Eric Truax
Aug 211 min read
What payment methods do you accept?
We accept the following payment methods: Credit cards (Visa, Mastercard, American Express, Discover) Debit cards PayPal Apple Pay Google Pay Gift cards and promotional codes
Eric Truax
Aug 211 min read
What are the monthly subscription fees?
We offer three subscription tiers: Free Plan - $0/month with ads and limited skips Premium Plan - $9.99/month for ad-free listening and unlimited skips Premium Plus Plan - $14.99/month includes everything in Premium plus priority access to live events and exclusive content
Eric Truax
Aug 211 min read
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